Track Your Order
How You Receive Info
When your order is dispatched, we send tracking details by email / SMS / WhatsApp, including the courier partner and tracking number.
When Tracking Activates
Tracking usually starts working after the courier partner scans your parcel at their facility. This may take 2-3 days after you receive the dispatch notification.
If Tracking Has Not Updated
- Wait up to 5 working days after the dispatch message, as scans can sometimes lag.
- Double-check that you are using the correct tracking number.
- If there is still no update, reach out to our team with your order number.